Enquiries and bookings
CarTub provides mobile maintenance valeting in selected areas of North London and Hertfordshire. Call 020 8200 7777 with any questions. A website request is not a confirmed appointment and requires no online payment. We agree the service, total price, date and practical arrangements with you before confirming a visit. We provide the applicable business and contact details as part of those booking arrangements.
Starting prices and additional work
Maintenance Valets start at £50 for Small, £60 for Medium, £70 for Large / SUV and £80 for XL / 7-seater vehicles in regularly maintained condition. Heavy soiling, stains, pet hair and unusually time-intensive work may cost more. We explain and agree any additional work and price with you before booking.
The waterless exterior service does not include pressure-washed wheel arches or undercarriage cleaning. Please ask us about specialist work before arranging a visit.
Access and parking
Please arrange a suitable, permitted space with room to work around the car. Tell us about parking restrictions, access requirements, existing damage and delicate finishes. We agree key handover and any facilities required before the visit. Please remove valuables and personal belongings that could prevent us from cleaning.
Payment
The website does not take payment. We agree the available payment method and when payment is due with you when confirming the booking.
Cancellations and rescheduling
If your plans change, contact us as soon as possible so we can discuss cancelling or moving the visit. Any cancellation conditions will be explained before you confirm a booking.
Where consumer cancellation rights apply to a distance or off-premises service booking, you normally have 14 days from entering the contract to cancel. Starting work during that period requires your express request. Any charge for work already provided, and any loss of cancellation rights after full performance, must meet the applicable legal requirements. These rights are separate from arrangements to reschedule a visit.
Weather and unattended visits
If weather or site conditions prevent a suitable clean, we will contact you to discuss another time. If you will be away, agree access, key handover and a way to reach you with us in advance. An unattended visit is possible only where suitable arrangements have been confirmed.
Care and concerns
We carry out the service with reasonable care and skill. Results depend on the car’s condition; a maintenance clean cannot repair damaged surfaces or guarantee removal of every mark. Nothing in these terms removes your statutory consumer rights or excludes liability where the law does not allow it.
If something is not right, contact CarTub promptly with the details and, where useful, photographs. We will discuss the concern with you and agree an appropriate next step.
Regular care
Monthly or fortnightly visits can be discussed when you enquire. The frequency, price and any ongoing commitment are agreed separately before you begin. Sending a request does not start a subscription or an automatic payment.